Our Services Include:

• Entering and transmitting claims and CMN's electronically (or on paper when extensive documentation is needed), posting of payments, deductibles, and write-offs. We also provide coding assistance.
• Billing secondary insurers and patients
• Reviewing denied claims
• Follow-up on unpaid or unacknowledged claims
• Automatic monthly billing of rental items

  The Process

  Our intake employees sort incoming materials and enter patient information. Line item detail is turned over to the appropriate specialist or unit depending upon type of claim; for example, PEN, Infusion, wound care, respiratory, DME items.

• We will work with you and your staff to streamline the transfer of information to DME Claim Services Corporation. Mail, fax, and e-mail attachments are among the methods we use. We can provide you with a form or format to use or you can use your own. Depending on your current software, you may be able to set us up to dial in and retreive claims processing data.

• If desired, we can print and mail CMN's to the physician with an explanatory cover letter and a return envelope addressed to your office.

• We will plan with you the best way to communicate with your staff when we need additional information so that there will be minimal disruption of your workflow.

  Management Reports

  We issue monthly reports detailing our progress. Reports typically include Accounts Receivable Summary, detailed Aged Receivables, Billing and Cash Journals, CMN Needed List, and 10th-Month Letters for capped rentals. Other reports can be generated upon request.

  Personnel

  Our staff members have an average of 5 years claims experience. Ongoing and new employee training is one-on-one in our office. Our staff also attends Medicare, Medicaid, Blue Cross and Trade Association seminars. We access the most recent manual revision and bulletins to make sure we stay current with the ever-changing regulations. Our managers provide for continuity of client service during employee vacations, illnesses.

  Software

  The client is not required to purchase any computer software or equipment. Our system is a complete electronic billing and A/R package for DME.

  For more information, please contact us at 317-826-0111 x107 , e-mail us, or complete our information request form.